Category Feedback

Lightning Fast Success with Usability Testing

So, let’s just say (safe harbor) that you’re preparing to release a completely new Salesforce User Interface to your users. Let’s name it Lightning. What can you do to make sure that new UI is loved and embraced by all of your users? Make sure it gets used, of course! And how can you do […]

5 Questions for 5 Minute User Feedback

If you’re a busy nonprofit Salesforce administrator, developer, or consultant like me, you may be more comfortable creating new fields and planning what Dreamforce sessions to attend instead of consistently and thoroughly prioritizing user feedback. But listening to users is at the heart of what we do. Why? Salesforce is easy to customize to meet […]